Terms of service

Welcome to Family Freeze Dry! By accessing or using our website (www.familyfreezedry.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years old or have parental consent to make a purchase.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • Prices and product availability are subject to change without notice.
  • We may modify these Terms at any time. Continued use of our website constitutes acceptance of any changes.

2. Orders & Payments

  • All orders are processed securely through our online store. We accept major credit cards and other payment methods as listed at checkout.
  • Full payment is required before an order is processed and shipped.
  • We reserve the right to cancel or limit quantities of any order at our discretion.

3. Shipping & Delivery

  • We ship orders to valid addresses within the U.S. (or specify international availability if applicable).
  • Shipping times vary based on location and carrier. We are not responsible for delays caused by shipping carriers or factors beyond our control.
  • Once an order is shipped, responsibility for the package transfers to the customer.

4. Returns, Refunds & Replacements

  • Due to the nature of our products, all sales are final.
  • Refunds or replacements are only available for damaged, defective, or incorrect items (see our Return & Refund Policy for details).
  • Requests for refunds or replacements must be made within 7 days of delivery.

5. Product Information & Disclaimer

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • Food allergens are listed on product packaging. If you have any allergies or dietary restrictions, please review ingredient labels before purchasing.
  • Family Freeze Dry is not responsible for any adverse reactions or issues related to ingredient consumption.

6. Intellectual Property

  • All content on this website, including images, logos, and product names, is the property of Family Freeze Dry and may not be used without permission.

7. Limitation of Liability

  • Family Freeze Dry is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms of Service are governed by the laws of the state of [Insert State], without regard to conflict of law principles.

9. Contact Information

For any questions regarding these Terms, please contact us at:
📧 shopproducts@familyfreezedry.com